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Pharmacy First · online video

Earache: ear pain in children

Acute middle-ear infections are common in children. Our pharmacist can assess earache by video for anyone aged 1 to 17 and advise on the best course of action.

Age 1 to 17Online videoNHS service
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About earache

What we can help with

Acute otitis media is an infection of the middle ear that often follows a cold. It can be very painful but frequently settles by itself. Our pharmacist will assess the symptoms and advise on pain relief and whether any treatment is needed.

Symptoms we can assess

Safety first Our pharmacist assesses everyone individually. Treatment is only supplied where it is clinically appropriate, and if your symptoms need different or urgent care, we will tell you clearly and signpost you to your GP, NHS 111 or 999.
Simple & online

How your consultation works

1

Get in touch

Send an enquiry with your symptoms and we’ll arrange a suitable time.

2

See a pharmacist by video

Talk it through on a secure video call. They may ask to see the affected area.

3

Advice & treatment

Clear advice and, where clinically appropriate, treatment — with referral if you need it.

Get in touch

Ask about a earache consultation

Send a few details and our team will arrange your online consultation.

Questions

Earache FAQs

My child is under 1 — can you help?

This pathway covers ages 1 to 17. For a baby under 1 with earache, please contact your GP or NHS 111.

Do you need to see the ear?

The pharmacist may ask about symptoms and, where helpful, ask to see the child during the video call. A parent or guardian must be present.

Talk to a pharmacist today

Get assessed quickly by video, wherever you are in England.

Ask about a consultation