This policy explains how Patient Healthcare Limited (“Patient Pharmacy”, “we”) handles your personal information when you use our website or services. We are the data controller for the information we hold about you.
We use your information to provide and manage your pharmacy care, to respond to your enquiries, to meet our professional and legal obligations, and — only where you have opted in — to send you information you have asked for. We process health information to provide healthcare, which is a permitted basis under UK data protection law.
Enquiries and clinical information are handled securely. Where we correspond about patient care, we use secure, NHS-approved channels. We keep your information only as long as necessary and in line with pharmacy record-keeping requirements.
You have the right to access your information, to ask us to correct it, and in some cases to object to or restrict how we use it. To exercise any of these rights, or to withdraw marketing consent at any time, contact us at contact@patientpharmacy.co.uk. You can also complain to the Information Commissioner’s Office (ICO).
Patient Pharmacy is the trading name of Patient Healthcare Limited (Co. 14632643). GPhC premises registration 9012487. Regulated by the General Pharmaceutical Council.