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Pharmacy First · online video

Sore throat: a painful throat

A painful or scratchy throat can usually be managed at home — but our pharmacist can check whether you need any treatment, all by video.

Age 5 and overOnline videoNHS service
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About sore throat

What we can help with

Most sore throats are caused by viruses and get better within a week. Our pharmacist uses a simple scoring approach to decide whether treatment is likely to help, and will advise on soothing your symptoms in the meantime.

Symptoms we can assess

Safety first Our pharmacist assesses everyone individually. Treatment is only supplied where it is clinically appropriate, and if your symptoms need different or urgent care, we will tell you clearly and signpost you to your GP, NHS 111 or 999.
Simple & online

How your consultation works

1

Get in touch

Send an enquiry with your symptoms and we’ll arrange a suitable time.

2

See a pharmacist by video

Talk it through on a secure video call. They may ask to see the affected area.

3

Advice & treatment

Clear advice and, where clinically appropriate, treatment — with referral if you need it.

Get in touch

Ask about a sore throat consultation

Send a few details and our team will arrange your online consultation.

Questions

Sore throat FAQs

Is it tonsillitis or just a sore throat?

Our pharmacist will assess your symptoms during the video consultation and advise accordingly, including whether treatment is appropriate.

Will I be given antibiotics?

Not always. Treatment is only supplied where clinically appropriate — many sore throats settle without it.

Talk to a pharmacist today

Get assessed quickly by video, wherever you are in England.

Ask about a consultation