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Pharmacy First · online video

Urinary tract infection (UTI): uncomplicated UTIs

For women aged 16 to 64 with symptoms of an uncomplicated lower urinary tract infection, our pharmacist can assess you by video and advise on treatment where appropriate.

Women 16 to 64Online videoNHS service
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About urinary tract infection (uti)

What we can help with

A lower UTI can cause a burning feeling when you pee, needing to go more often, and cloudy urine. This pathway covers uncomplicated UTIs in women aged 16 to 64. Our pharmacist will assess your symptoms and advise on the best treatment.

Symptoms we can assess

Safety first Our pharmacist assesses everyone individually. Treatment is only supplied where it is clinically appropriate, and if your symptoms need different or urgent care, we will tell you clearly and signpost you to your GP, NHS 111 or 999.
Simple & online

How your consultation works

1

Get in touch

Send an enquiry with your symptoms and we’ll arrange a suitable time.

2

See a pharmacist by video

Talk it through on a secure video call. They may ask to see the affected area.

3

Advice & treatment

Clear advice and, where clinically appropriate, treatment — with referral if you need it.

Get in touch

Ask about a urinary tract infection (uti) consultation

Send a few details and our team will arrange your online consultation.

Questions

Urinary tract infection (UTI) FAQs

Who is this pathway for?

It covers uncomplicated lower UTIs in women aged 16 to 64. Men, children, and pregnant women need a different route of care — our pharmacist will signpost you.

What if my symptoms are severe?

If you have a high temperature, back or side pain, or blood in your urine, you may need urgent care — the pharmacist will advise or signpost you.

Talk to a pharmacist today

Get assessed quickly by video, wherever you are in England.

Ask about a consultation